Privacy Policy

Privacy Policy

Privacy Policy

Who we are

Our website address is: https://www.pamirstar.com.

Here’s the updated Privacy Policy with the inclusion of the statement clarifying that PSTech is a separate entity:


Introduction

At PSTech, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and secure your personal information, ensuring compliance with UAE regulations and international data protection standards such as the General Data Protection Regulation (GDPR).

PSTech operates as a separate entity under Pamir Star General Trading LLC, managing its own data processing systems and business operations independently.


1. Data Collection

We collect personal information to provide a seamless shopping experience, including:

  • Personal Information: Name, email, phone number, and billing/shipping address.
  • Order Details: Product preferences, payment information, and transaction history.
  • Cookies and Sessions: Website browsing activities, device details, and session interactions.
  • Media Uploads: Images or files uploaded by users, which may include metadata.

2. Cookies and Sessions

PSTech uses cookies and session tracking to enhance website functionality and improve your experience:

  • Essential Cookies: Required for basic website functions like login and cart management.
  • Analytical Cookies: Help us analyze website traffic and optimize user experience.
  • Session Cookies: Track activity during your session and expire after you leave the site.
  • Media Cookies: Used for embedded product images or videos to improve display quality.

Cookie Preferences

Users can manage or disable non-essential cookies via their browser settings.


3. Embedded Content from Other Websites

Our website may display embedded content, such as product images, specifications, or videos, sourced from third-party providers.

  • Such content behaves as if you are visiting the third-party website directly.
  • This content may collect data, use cookies, or track interactions based on the third-party’s privacy policy.
  • PSTech ensures all embedded content is sourced from trusted and authorized entities.

4. Data Usage

Your personal data is used solely for the following purposes:

  1. Order Fulfillment: Processing payments, arranging deliveries, and providing updates.
  2. Customer Support: Responding to queries, complaints, or service requests.
  3. Marketing Communications: Sending updates on offers, new arrivals, and promotions (opt-out available).
  4. Website Optimization: Improving website functionality through analytics.

5. Data Sharing

We ensure that your data is securely handled and shared only when necessary:

  • Internal Use: Your data is primarily used within PSTech for operational purposes.
  • Delivery Services: Shipping details are shared with trusted delivery partners to facilitate product delivery.
  • No Unauthorized Sharing: We do not sell or share your personal information with third parties for marketing purposes.

6. GDPR Compliance

For customers in the European Economic Area (EEA), we adhere to GDPR standards:

  • Right to Access: You can request a copy of your personal data.
  • Right to Correction: You may request updates to inaccurate or incomplete data.
  • Right to Deletion: You can request deletion of your personal data, subject to legal retention requirements.
  • Right to Restrict Processing: You can request limited processing of your data.
  • Consent Withdrawal: You may withdraw consent for specific data uses at any time.

7. Security Measures

We take robust measures to protect your personal information:

  • Data Encryption: Ensures secure handling of sensitive data, including payment information.
  • Access Control: Restricts access to personal data to authorized personnel only.
  • System Monitoring: Regularly monitors for potential threats and vulnerabilities.

8. Media Policy

  • Uploaded images or files on the website may include metadata (e.g., EXIF GPS location data).
  • Users are advised to avoid uploading media with sensitive information.
  • Uploaded media will be used only for its intended purpose.

9. Policy Updates

PSTech reserves the right to update this Privacy Policy to ensure compliance with evolving regulations and transparency. Updates will be published on our website with a revised effective date.


10. PSTech as a Separate Entity

PSTech operates as an independent business unit under Pamir Star General Trading LLC. All data collected by PSTech is processed and managed exclusively by PSTech to ensure secure handling and adherence to its privacy standards.


11. Governing Law

This Privacy Policy is governed by the laws of the UAE and complies with international data protection standards, including GDPR.