Your Cart (0 items)
Order online call us +971 50 1010 841 Free Shipping + Free Return for above $399.00 Join our PS Tech shop and enjoy -15% discount on all trending products Order online call us +971 50 1010 841 Free Shipping + Free Return for above $399.00 Join our PS Tech shop and enjoy -15% discount on all trending products
0
+971 50 1010 841

FAQ QUESTIONS

Some General Questions

Steps to Cancel Your Order

  • Check Your Order Status
    • Log in to your account on our website or app.
    • Go to the Orders section and check the status of your order.
    • If the order is still in the processing stage, you can proceed to cancel it.
  • Cancel Through the Website/App
    • Locate your order in the Orders section.
    • Click on Cancel Order and follow the prompts.
    • Confirm the cancellation.
  • Contact Customer Support
    • If the cancellation option isn’t available, contact our customer support team immediately.
    • Provide your order ID and explain the reason for cancellation.
    • Contact options:
      • Phone: [Customer Support Number]
      • Email: [Support Email Address]
      • Live Chat: Available on our website or app.
  • Refund Process
    • If you paid in advance, your refund will be processed within 5-7 business days (depending on the payment method).
    • For cash-on-delivery orders, no refund is needed as payment isn’t collected upfront.
If your order has already been shipped, cancellation might not be possible. In such cases, you can refuse the delivery, and the product will be returned to us.
For further assistance, feel free to reach out to our support team!

We offer a wide range of mobile phones and laptops from leading brands, including:

Mobile Phones: Samsung, Apple, Xiaomi, Oppo, Vivo, and more.
Laptops: Dell, HP, Lenovo, Apple, ASUS, and other top manufacturers.

Yes, all mobile phones and laptops come with standard manufacturer warranties. Extended warranty plans and accidental damage protection can also be purchased separately.

Yes, we offer wholesale pricing and B2B packages for bulk purchases of mobile phones and laptops. These deals are perfect for businesses, educational institutions, or e-commerce sellers.

When Will I Receive My Order? The delivery time for your order depends on your location and the product's availability. Here are the general timelines:

  • Standard Delivery: Typically takes 3-7 business days.
  • Express Delivery: Available for select locations and takes 1-2 business days.
  • Pre-Order Items: Delivery dates will be specified on the product page or during checkout.

  • Log in to your account on our website or app.
  • Navigate to the Orders section.
  • Select the order you want to track and click on Track Order.

  • Occasionally, delays may occur due to high demand, logistical issues, or unforeseen circumstances.
  • If your order is delayed, you will be notified via email or SMS with updated delivery information.
  • For additional support, you can contact our customer service team via:
    • Phone: [Customer Support Number]
    • Email: [Support Email Address]
    • Live Chat: Available on our website or app.

How Can I File a Warranty Claim? You can easily file a warranty claim through your account page. Follow these steps:

  • Log in to your account on our website or app.
  • Navigate to the Warranty Claims section in your account dashboard.
  • Click on File a Claim and follow the prompts to submit your request.
  • Provide the necessary details, including the issue description and proof of purchase.
  • If applicable, upload photos or videos of the defect for quicker processing.
Once your claim is submitted, our support team will review it and reach out with further instructions.

It’s easy to register your warranty for your device through your account page. Here’s how:

  • Log in to your account on our website or app.
  • Go to the Warranty Registration section.
  • Enter the required details, including your device’s serial number and purchase date.
  • Click on Register Warranty to complete the process.
After registering, your warranty will be activated, and you can easily access support in case of any issues.

Once you’ve filed a claim, you can track its status directly in your account page:

  • Log in and go to the Warranty Claims section.
  • Click on View Claims to see the current status of your claim.
  • You will be notified when the claim is processed or if additional information is needed.

Free Delivery

From All Orders Over $100

24/7 Support

Get Online Support 24/7

15 Days Refund

Return Within 15 Days

Gift Voucher

Get Vouchers On Products

Translate »
loading...