Terms & Conditions
Introduction
Welcome to PSTech, a division of Pamir Star General Trading LLC, based in Dubai, UAE. These terms and conditions outline the rules and regulations for using our website and services. By accessing this website or placing an order, you accept these terms in full.
1. Company Details
- Name: Pamir Star General Trading LLC
- Location: Dubai, UAE
- Operating Regions: UAE, with expansion into Saudi Arabia, Egypt, and Oman.
- Products: Authorized stock of new and pre-owned smartphones, laptops, iPads, and accessories.
- Services: Sales, extended warranties, and repair services using advanced technology.
2. General Terms
- By placing an order, you confirm you are at least 18 years old or have parental/guardian consent.
- These terms apply to all sales, returns, warranties, and services provided by PSTech.
- Prices, promotions, and product availability are subject to change without prior notice.
3. Warranty Terms
- All products are covered under a seller warranty for defects or malfunctions within the stated period.
- A complimentary 1+1 extended warranty is offered on the first purchase.
- Subsequent purchases are eligible for extended warranty coverage through a paid subscription.
4. Customer Data Use
By using our website and services, you agree to the following regarding your personal data:
- Purpose of Use:
- To process orders, manage accounts, and respond to queries.
- To send notifications regarding promotions, updates, and order statuses.
- Accuracy: You are responsible for providing accurate contact details.
- Opt-Out Option: You can opt out of marketing communications through your account settings.
5. Orders and Payments
- Orders are confirmed upon receipt of payment.
- Accepted payment methods include debit/credit cards, bank transfers, and other secure payment gateways.
- In case of payment failure or errors, the order will not be processed until resolved.
6. Returns and Exchanges
- Returns are accepted as per the Returns & Refund Policy outlined separately.
- Customers may choose between a refund or replacement if eligible.
7. Limitations of Liability
- PSTech is not liable for delays caused by third-party logistics providers or force majeure events.
- Any unauthorized repairs or tampering with products voids the warranty.
8. Governing Law
These terms are governed by UAE laws, and any disputes will be resolved under UAE jurisdiction.
